SAWASDEE by AOT
55 A.A. Capital Ratchada, Ratchadapisek Road, Dindaeng 10400
SAWASDEE Pass
Embark in a smooth & comfortable airport experience with our meet and greet services at Suvarnabhumi Airport, either you’re departing from or arriving at Bangkok, Thailand.
For more information, please contact SAWASDEE by AOT Application Support at (+66) 2029 7889 or email [email protected].
Click here for more information of SAWASDEE Pass
Terms & Conditions:
• All purchases and treatments cannot be amended.
• These vouchers cannot be used with other promotions.
• Show your voucher from email or GoWabi app for verification
• Appointment has to be booked in advance. The shop contact details will be available in your “GoWabi’s Booking Confirmation email or My Booking page”
• The voucher is applicable for Departure or Arrival services exclusively at Suvarnabhumi Airport. To enjoy the round trip service, covering both Departure and Arrival, for the Personal Butler Service, you will need to use 2 vouchers.
• The voucher is exclusively for the International Arrival service at Suvarnabhumi Airport, specifically for the Personal Butler and Buggy Service.
Conditions
- SAWASDEE Pass maintains the right to decline service for any additional passengers or checked baggage that exceeds the number declared in the booking, with no refund provided.
- The service duration is limit to 3 hours.
- Any additional checked baggage, including extra-large items, beyond the declared quantity, will incur a charge of 500 THB per piece (VAT inclusive).
- One-time changes to booking schedule are permitted up to 24 hours before the. scheduled flight time, subject to availability of our services.
- Cancellations made at least 24 hours before the scheduled flight arrival/departure time are subject to a 5% cancellation fee. No refunds are provided for cancellations within 24 hours.
- Full charges will apply in the event of a no-show by passengers.
- The service cannot be held responsible for the safety of passengers, lost/damage of property or any potential consequences resulting from missed flights
- Buggy service is unavailable for arrival flights at Gate D4, D6, Bus Gate at Main Terminal, and Gate S101-S128 at Satellite-1 Terminal (SAT-1) due to proximity to the immigration area. Refunds are eligible for these cases and will require 7-15 business days for processing
Airport Premium Service - Personal Butler for 1 Pax
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This voucher is valid for 90 days(s) after purchase.
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Cancellable and refundable as cashback within 1 days after purchase.
Departure flights:
Our butler can help you with check-in, and luggage drop-off, and guide you through security procedures. They will ensure that you reach the correct boarding gate on time and provide any necessary assistance throughout the process.
Arrival flights:
Upon your arrival at Suvarnabhumi Airport, our butler will be waiting for you at the arrival gate, holding a sign with your name. They will assist you with baggage handling and guide you through airport procedures, including immigration and customs.
This package includes:
• 1 Passenger
• 2 Checked bags (Additional baggage incurs a fee of 500 THB per piece)
• 1 Single trip at Suvarnabhumi Airport (Arrival or Departure)
Terms & Conditions
Departure
• Our staff will contact you to confirm your meeting time one day before the booking date.
• Your personal butler will meet you at Gate 3 of the departure lobby (Floor 4) or in car park zones 2 and 3 at the meeting time.
• Immigration and customs procedures are legally required for all passengers. Please note that your personal butler cannot accompany you during these procedures.
• The package has been tailored for one adult and one child under the age of 5, with a height requirement below 120 cm, and includes two checked baggage allowances.
• Our staff can only provide the service within the designated service area in the airport.
• Personal butler service is only available at Suvarnabhumi Airport.
• In the event of a no-show, you will be fully charged.
• We reserve the right to cancel for any reason.
• We reserve the right to change terms, conditions, prices, and other information without prior notice.
• This voucher is for a specifying Departure or Arrival service at Suvarnabhumi Airport only. It requires 2 vouchers for a round trip (Departure and Arrival) service.
Arrival
• Your personal butler will accompany you at your flight's arrival gate.
• Please note that immigration and customs procedures are legally required for all passengers and your personal butler cannot accompany you during these processes.
• The package has been tailored for one adult and one child under the age of 5, with a height requirement below 120 cm, and includes two checked baggage allowances.
• Our staff can only provide the service within the designated service area at the airport.
• Personal butler service is exclusively available at Suvarnabhumi Airport.
• In the event of no-show passengers, full charges will apply.
• We reserve the right to cancel for any reason.
• We reserve the right to change terms, conditions, prices, and other information without prior notice
• This voucher is for a specifying Departure or Arrival service at Suvarnabhumi Airport only. It requires 2 vouchers for a round trip (Departure and Arrival) service.
Personal Asistance
Airport Premium Service - Personal Butler for 2 Pax
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This voucher is valid for 90 days(s) after purchase.
-
Cancellable and refundable as cashback within 1 days after purchase.
Departure flights:
Our butler can help you with check-in, luggage drop-off, and guide you through security procedures. They will ensure that you reach the correct boarding gate on time and provide any necessary assistance throughout the process.
Arrival flights:
Upon your arrival at Suvarnabhumi Airport, our butler will be waiting for you at the arrival gate, holding a sign with your name. They will assist you with baggage handling and guide you through airport procedures, including immigration and customs.
This package includes:
• 2 Passengers
• 4 Checked bags (additional baggage incurs a fee of 500 THB per piece)
• 1 Single trip at Suvarnabhumi Airport (Arrival or Departure)
Terms & Conditions
Departure
• Our staff will contact you to confirm your meeting time one day before the booking date.
• Your personal butler will meet you at Gate 3 of the departure lobby (Floor 4) or in car park zones 2 and 3 at the meeting time.
• Immigration and customs procedures are legally required for all passengers. Please note that your personal butler cannot accompany you during these procedures.
• The package has been tailored for two adults and one child under the age of 5, with a height requirement below 120 cm, and includes two checked baggage allowances.
• Our staff can only provide the service within the designated service area in the airport.
• Personal butler service is only available at Suvarnabhumi Airport.
• In the event of a no-show, you will be fully charged.
• We reserve the right to cancel for any reason.
• We reserve the right to change terms, conditions, prices, and other information without prior notice.
• This voucher is for a specifying Departure or Arrival service at Suvarnabhumi Airport only. It requires 2 vouchers for a round trip (Departure and Arrival) service.
Arrival
• Your personal butler will accompany you at your flight's arrival gate.
• Please note that immigration and customs procedures are legally required for all passengers and your personal butler cannot accompany you during these processes.
• The package has been tailored for two adults and one child under the age of 5, with a height requirement below 120 cm, and includes 2 checked baggage allowances.
• Our staff can only provide the service within the designated service area at the airport.
• Personal butler service is exclusively available at Suvarnabhumi Airport.
• In the event of no-show passengers, full charges will apply.
• We reserve the right to cancel for any reason.
• We reserve the right to change terms, conditions, prices, and other information without prior notice.
• This voucher is for a specifying Departure or Arrival service at Suvarnabhumi Airport only. It requires 2 vouchers for a round trip (Departure and Arrival) service.
Airport Premium Service - Personal Butler and Buggy for 2 Pax
-
This voucher is valid for 90 days(s) after purchase.
-
Cancellable and refundable as cashback within 1 days after purchase.
Combination of personal butler service and buggy service for arrival passengers at Suvarnabhumi Airport.
The service includes a personal butler who meets you at the airport and assists with various tasks, as well as an electric buggy for quick transportation to the immigration area.
• Upon your arrival at Suvarnabhumi Airport, the butler and buggy will be waiting for you at the arrival gate, holding a sign with your name.
• The buggy will take you to the immigration area, where the butler will guide you through airport procedures such as immigration and customs, and assist you with baggage handling.
Remark: Buggy service is unavailable for arrival flights at Gates D4, D6, and Bus Gate due to proximity to the immigration area.
Customers are eligible for a THB 1,100 discount code (valid for 1 year from the original travel date), which will be sent within 7-15 business days of the service date.
This package includes:
• 2 Passengers
• 4 Checked bags (additional baggage incurs a fee of 500 THB per piece)
• Buggy service to immigration area
• 1 Single trip (Arrival or Departure) at Suvarnabhumi Airport
Terms & Conditions
• Our buggy will pick you up at your flight's arrival gate.
• One buggy cart can seat up to two adults.
• Immigration and customs procedures are legally required for all passengers. Please note that your personal butler cannot accompany you during these procedures.
• The package has been tailored for two adults and one child under the age of 5, with a height requirement below 120 cm, and includes two checked baggage allowances.
• Our staff can only provide the service within the designated service area in the airport.
• Personal butler service is only available at Suvarnabhumi Airport.
• In case of no-show passengers, you will be fully charged.
• We reserve the right to cancel for any reason.
• We reserve the right to change terms, conditions, prices, and other information without prior notice.
• This voucher is specifically for an International Arrival service at Suvarnabhumi Airport.
Mon 08:00 AM - 08:00 PM
Tue 08:00 AM - 08:00 PM
Wed 08:00 AM - 08:00 PM
Thu 08:00 AM - 08:00 PM
Fri 08:00 AM - 08:00 PM
Sat 08:00 AM - 08:00 PM
Sun 08:00 AM - 08:00 PM